DX Perspective: Finding The Next Wave Of Growth, Decision-Making Churn, And The Folly of Strategic Planning
Hi all!
Here’s your weekly dose of DX Perspective, a list of what I’m exploring and thinking about. Feel free to forward this along to friends.
kw picks
How to Steer Clear of Group Decision-Making Churn
We’ve all been there: An important decision needs to be made. It’s got high stakes for multiple parties, each with different perspectives and goals. And…things start to go off the rails almost immediately.Finding the Next Wave of Growth: S-Curves and Product Sequencing
After product/market fit, most companies’ obsession is not thinking about how to create their next amazing product. Their obsession is thinking about growth.The Predictability Trap | TBM 259
If the growth of your business relies on the predictable delivery of new features, then you will be concerned about teams meeting delivery commitments and finishing things when they said they would. If you run a consulting business, and your profits rely on charging enough and limiting how much time you invest, then you will be concerned about hitting estimates and predictable delivery. Your earnings depend on it.
What I’m reading
Building Your Team’s Safety Ecosystem
Odds are you’ve heard the term “psychological safety” before and know it’s an important component of a functioning team. But what exactly is it? Why is it so important? What’s the relationship between psychological safety and organizational change? And most critical: What can teams try to boost low (or nonexistent) psychological safety?Where’s the “So What?”
The question we should always be asking ourselves whenever we presented anything to a client was, “So what?” What is the implication of what we had found from our analysis? What is the data actually telling us? Why should our client care about what we have to say?The Folly of Strategic Planning
Even though the phrase “strategic planning” is bandied about within almost all industries, mostly because it sounds sexy and signals that you might be doing something important, it means nothing and is pretty much guaranteed to have no tangible and lasting result.
Tools and Resources
User Interface Typography
This book is about how to do good user interface typography, from basic things and principles to building layout and various design elements. The book has hundreds of illustrations that explain every nuance and principle.
🔉 Upcoming Releases
Design Leadership Playbook
It’s happening. Sign up to be notified when the Design Leadership Playbook launches: Join the waitlist, or pre-order here with pre-sale pricing.
The First 100 Days: A Design Executive's Blueprint / Pre-Order
New role. New company. So much to do. Where should you focus? How can you have the most impact in your first 100 days? This is the blueprint. Pre-order here.
And please give me feedback. Which bullet above is your favorite? What do you want more or less of? Other suggestions? Please let me know. Respond in substack or tweet to @kobewan and put #DefiningExperience at the end so I can find it.
Have a wonderful weekend.
— Rachel