DX Perspective: The Innovator’s Journey, A World With No Apps, and The Future of AI Agents
Hi all!
Here’s your weekly dose of DX Perspective, a list of what I’m exploring and thinking about. Feel free to forward this along to friends.
kw picks
Key takeaways from Airbnb’s winter redesign
When Airbnb announces something new, it’s the result of months of hard work, thinking, and testing.
How Fast Should Your Company Really Grow?
Growth—in revenues and profits—is the yardstick by which the competitive fitness and health of organizations is measured. Consistent profitable growth is thus a near universal goal for leaders—and an elusive one.
What I’m watching + listening to
Experiencing Design Thinking: The Innovator's Journey
In this Global Design Thinking Alliance session, Jeanne Liedtka, United Technologies Corporation Professor of Business Administration, University of Virginia – Darden School of Business, discussed her book “Experiencing Design: The Innovator’s Journey”.
Emerging Tech
Sora – OpenAI. Creating video from text. An AI model that can create realistic and imaginative scenes from text instructions.
There’s no app for that. A smartphone without apps — that’s the idea behind a device Brain.ai and Deutsche Telekom plan to announce at Mobile World Congress.
Google Launches Internal AI Model 'Goose' to Help Staff Code Faster
As Google injects artificial intelligence into every product it possibly can, it’s also turning to AI to make its business more efficient. The company has launched a large language model named Goose that's just for employees, designed to assist with building new products.
Customer Experience 3.0 is here.
Digital transformation removed the human partnership layer from every product/service. Now we will add it back in — synthetically.
What I’m reading
Connecting people and businesses: A look into monetization design at Meta
How personal should personalization be?
At what point does AI-powered personalization become creepy?
Mind in Motion: How Action Shapes Thought by Barbara Tversky [book]
An eminent psychologist offers a major new theory of human cognition: movement, not language, is the foundation of thought.
Tools and Resources
Pinterest Emerging Color Trends Gummy Pink. Moss Green. Mocha Brown.
For the first time ever, Pinterest is releasing an annual color palette—inspired by our platform’s 2024 trends.
And please give me feedback. Which bullet above is your favorite? What do you want more or less of? Other suggestions? Please let me know.
Have a wonderful weekend.
— Rachel